Consumer Challenge Board Secretariat - Heathrow - Part Time

Heathrow, Hounslow
Circa £180 per day depending on experience
21 Sep 2018
05 Oct 2018
Part Time
Contract Type

This role is offered on a casual basis, for approximately 3 days per fortnight, and is suitable for a range of flexible work patterns except for meetings of the Board from 10-3pm about twice per month where attendance is required.

In this role you will provide the full Board secretariat function for the independent and high-profile Heathrow Consumer Challenge Board (CCB). You will work closely with the CCB Chair to shape the plans of the group, coordinate and draft the Board’s reports, and to assist the Chair in ensuring the CCB is able to fulfil its role and responsibilities.

The CCB was established by the CAA in partnership with HAL (Heathrow Airport Limited) and airlines to scrutinise and challenge Heathrow’s business plans to ensure it has taken account of current and future passengers’ priorities. Its primary task is to ensure that Heathrow’s business plan going forward from 2020 is informed by, and grounded in, high quality consumer engagement.

You will report to the Chair of the CCB and liaise closely with the CAA’s consumer policy manager. You’ll be responsible for leading on the drafting of reports of behalf of the Board, as well as undertaking tasks to assist the Board to deliver on its Terms of Reference (ToR).

Key responsibilities:

  • Prepare and develop reports on behalf of the CCB - under the Board’s ToR, the CCB must prepare reports commenting on both the initial and final Business Plan’s HAL submit to the CAA as part of the H7 price control process. The CCB have also been asked to prepare a report commenting on the development of HAL’s masterplan for capacity expansion.
  • Consult with the Chair on the business of the CCB and undertake the day-to-day tasks of ensuring its smooth functioning. These tasks will include organising Board meetings, agendas, and maintaining the information on the CCB’s website.
  • Organise the key deliverables of the Board, including by ensuring that reports and minutes of meetings, are provided on time, and to a high quality. Ensure that the Board’s reports and recommendations are based on robust evidence.
  • Plan the Board’s work programme, including timing of report drafting, preparation, drafting and publication of the Board’s challenge logs, and timing of meetings with a range of very senior industry stakeholders.
  • Make sure that reports and information requested are available to the Board, and report on action or matters arising from the previous minutes.
  • Assist the Chair by ensuring he and Board members are supplied with all the necessary information for items on the agenda.
  • Ensure the requirements of the Board’s Terms of Reference are fulfilled in relation to transparency, publishing information, and working practices.
  • Provide updates to the CAA consumer policy manager on the development of the Board’s work programme. 

You will need significant experience preparing technical reports on behalf of, and for, senior executive stakeholders, most likely gained working for a senior Board.

This role requires strong communication skills, significant project management experience and strong analytical skills. The ability to engage with senior industry stakeholders and the capability to understand and produce analytical documents that are clear, concise, persuasive and suitable for publication are essential.

Key skills:

  • Previous experience providing Secretariat services to a senior Board, including the general smooth running of the board, authoring reports, managing the Board’s work programme, and coordinating the group’s activity.
  • Excellent written and verbal communication skills
  • Proven tact and diplomacy when dealing with senior external stakeholders
  • Ability to manage and delivery projects to a high standard
  • Practical experience of working collaboratively across multi-disciplinary teams
  • Evidence of a reasonable breadth of knowledge and understanding of political, economic, legislative and environmental context in which a regulatory authority operates
  • Evidence of understanding of need for appropriate governance structures and discretion

Interviews: tbc

Working with us

The CAA is committed to smarter working arrangements and will consider all applications. We recruit by merit on the basis of fair and open competition. The CAA embraces diversity and promotes equality of opportunity.

Additional Information

In 2019, we will be relocating our team in London to a newer and more vibrant workplace in Canary Wharf. This is part of our commitment to supporting more flexible and smarter ways of working.

You will be entitled to the CAA Company pension scheme as well as the CAA Affinity scheme providing discounts for a selection of high street and online retailers.       

Closing Date:     5th October 2018