Finance Assistant - Part Time
This role is offered on an initial 6 month fixed term contact until 28/02/2019. It is also a part-time 0.5 role, working "month-end" only.
The month-end only working pattern will support our peaks of activity and is roughly 2 weeks on, 2 weeks off.
A great Finance team is one that puts the Group first, that supports each other, shares information and ideas, develops its people and works closely with and is respected by the business. If you want to work in a Finance team with this ethos, then we have a vacancy in our Payments and Ledger Operations team; part of Group Finance and a Centre of Excellence providing end to end finance processes for the whole of Lloyds Banking Group.
You'll carry out a range of clerical and technical support tasks to deliver quality service to customers and internal colleagues. Happy working with spread sheets you'll have a good knowledge of Microsoft excel.
Some of the specific tasks include:
- Investigating rejected credit card transactions and repayments
- Queries, including unidentified customers credits
- Generating daily payment files
- Daily settlements
You'll need to build relationships with key stakeholders to clarify facts and exchange information, resolving enquiries and escalating issues where required. We're looking for people who have a real desire to help customers and who can identify and suggest improvements to existing processes. You'll also have a positive, can-do attitude and be able to organise and prioritise your workload to ensure work is completed within the deadlines.
Working both individually and as part of a team, collaborative working and your attention to detail will be key to your success.
Lloyds Banking Group is committed to building a workforce which reflects the diversity of the customers and communities we serve, and to creating an inclusive workplace where all our colleagues can be themselves and succeed on merit.
We're committed to the principles of agile working and are proud of the industry recognition we have received, including Stonewall Top 100 Employer, Top 30 Employer for Working Families, Times Top 50 Employer for Women and Gold Standard from the Business Disability Forum.
So if you consider yourself a good match for this role, we would welcome your application. In return for your hard work, we offer a competitive reward package; please see our careers website for more details.