Project Manager - International
Royal Mail Broadgate
Not many companies can say they’ve been around for 500 years and were founded by Henry VIII, but we can. Royal Mail is the UK’s designated Universal Postal Service Provider, supporting customers, businesses and communities around the country. We are the only postal company to provide a one-price-goes-anywhere, six days a week service to more than 29 million addresses across the UK.
It is an exciting time to join Royal Mail. We’re a FTSE 100 company, we generated revenue of £10.2 billion in 2017-18. On top of this, we have recently undertaken an extensive review and transformation of the Technology function, one of the largest IT transformation programmes across the UK. With this transformation now complete, there is significant potential for growth and success.
Digital is now at the heart of our business and drives our vision of enabling smarter working - from Front Line colleagues through to Head Office. At the same time we strive to deliver innovative products and services through a world class customer experience.
Has end to end accountability for project delivery and the delivery of change in the International portfolio, which is a large growth area for RMG. You will lead and manage the project delivery process, ensuring that selected suppliers deliver; acquiring & utilising the necessary resources & skills, within agreed parameters of cost, timescales and quality. The successful Project Manager will have a great deal of room to grow within the role and the organisation.
•Accountable for execution of the project management process to ensure delivery, in line with RMG policies and methods including project control, risk management, change management, issue resolution, progress reporting, project documentation & administration, and quality reviews
•Management of suppliers from the approved panel, to deliver the specified requirements within RMG policies & methods; including due diligence on supplier capabilities relative to requirements
•Provision of accurate project costing, including supplier quotes & tenders, required as input to the Business Case
•Managing suppliers and project team to deliver the project within the Business Case, to the required time, cost & quality
•Facilitating testing signoff by users, and transitioning into on-going service; project closure
•Plan and monitor the project; agree plans with the Executive Project Board and submit regular Highlight Reports via Project Assurance indicating any deviations from plan at either stage or project level and any corrective action taken
•Responsible for overall progress & use of resources. Initiate corrective action when necessary. Manage risks & contingency, escalating major risks & proposing possible solutions to Business Partners and Programme managers where necessary
•Manage project scope and change control and escalate issues where necessary
•Co-ordinate communication as agreed in the Communication Plan.
Operates within agreed cost/time/quality parameters. Has sufficient credibility and gravitas, and ability to work with and relate to a highly demanding internal client base and complex external supplier base. Appreciation of how the architecture, policies and governance are applied to delivery of the project.
•Operates within agreed cost/time/quality parameters, Has sufficient credibility and gravitas, and ability to work with and relate to a highly demanding internal client base and complex external supplier base
•Proven track record of leading and managing projects
•History of developing and maintaining internal partner relationships, with sound understanding of working with 3rd parties
•Appreciation of how all the architecture, policies and governance are applied to delivery of the project
•A direct, straightforward style, able to cut to the core quickly
•Excellent people management skills, able to manage upwards and influence in a complex environment
•In-depth understanding of business, with a desire to contribute in a collaborative, team based environment, beyond the direct remit of the position.
•Project Experience – Whole lifecyle management (including Qualification, Concept, Feasibility and Business Case Development)
•Project Budget Experience – £0.5M – £2M
•Project Duration Experience – >=6 months
•Team Management Experience – Matrixed or Direct
•Supplier Management Experience – Single to Multiple External Suppliers
•Technical Domain Experience – System integration, Building frameworks & developing API’s and messaging standards
•Knowledge and experience of both traditional and modern software/IT development lifecyles (Agile, Iterative and Waterfall)
•Knowledge and experience of working in Agile/Lean Values, Principles and Practices
•Knowledge and experience of working in Agile/Lean teams using SCRUM, KANBAN, XP delivery process frameworks
•Knowledge and experience of scaling Agile/Lean management and software/IT development practices
•Knowledge and experience of Continuous Improvement
•Awareness of best practices in Product Management, Architecture/Design, Testing and DevOps which support Agile/Lean
•Graduate level or equivalent
•Practitioner Level in Project Management (e.g. APMP, PRINCE 2, PMP or equivalent)
•Practitioner Level in Agile Project Management (e.g. Certified or Professional Scrum Master, DSDM AgilePM, PMI Agile Certified Practitioner, Leading SAFe or equivalent)
•International Project Management Association Level C or above
•Practiced in all key Project Management competencies
•Competent in the below Project Management competencies
•Monitoring and control
•Leadership and vision
•Interpersonal skills/effectiveness (Communication, Influencing and Collaboration, Listening, Conflict Management)
•Microsoft Project, Jira, HP Application Lifecycle Management and MS Office tools
We are an inclusive employer with equality, diversity and fairness at the heart of our values. We welcome applications from individuals from all different backgrounds and are committed to promoting fair participation and equality of opportunity for all of our job applicants.