Service Advisor - Part Time
"I didn't have to know how engines worked – knowing how people worked was enough.”
At TrustFord, we’re driving the standard in customer care. That’s why it’s your people skills that will be most important to us here. We can teach you all about our amazing models, from Kuga to S-Max to Fiesta. You’ll provide a service that people can trust. When our customers bring in their vehicles for MOTs, repairs and tests, you’ll keep them in the loop at all times, liaising closely with our workshop, and making sure that things happen fast for each and every one of them.
Join us, and you’ll soon discover that we’ll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days’ holiday, and other great benefits we’ll give you the rewards you deserve. And a friendly, local team that means you will enjoy your life at work. Together, we’ll innovate, grow and set the benchmark for our industry.
This is a part time position working Monday and Friday between the hours of 8am and 6pm. This is a job share position so additional hours will be required to provide cover for holidays.
So what do we look for from you?
- Use of Microsoft Office Suite e.g. Excel, Word. Outlook
- Ability to work to deadlines
- Ability to handle sensitive and confidential information
- Excellent communication skills
- Experience in a selling/customer service environment
In addition to a strong people background we are looking for applicants who can demonstrate drive, commitment and enthusiasm along with willingness to contribute to your team and more importantly your customers. Our comprehensive training and development programme gives you the opportunity to excel and with a fantastic product range you could see your career take off this year.
In addition to receiving a competitive salary, for the right candidate this position will offer:
- Industry leading package
- 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme
- Bonus payments based upon your performance
- Pension Scheme & Life Assurance
- Ford Privilege vehicle purchase scheme
- Discount on Service, Bodyshop and Parts
- 1 day each year to volunteer for a charity of your choice
- Childcare voucher scheme
- Cycle to work purchase scheme
- Discounted Gym membership
- Access to Perks at Work discount website
AN AMAZING OPPORTUNITY WITH ONE OF THE TOP 25 SUNDAY TIMES BEST BIG COMPANIES TO WORK FOR
When completing your application please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for.
For your first 4 days in the business, you’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role.
TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role.
Should you wish to discuss this position in more detail please email firstname.lastname@example.org with your contact details and we will arrange for the recruiting Manager to contact you directly.