Scanning Operative

Bristol (City Centre), City of Bristol
11 Apr 2018
11 May 2018
Full Time
Contract Type

About The Role

Hargreaves Lansdown is one of the largest financial companies in the UK.  We have over one million clients and the vast amount of our effort providing services and support for our clients is completed from our 100,000 sq/ft glass fronted building in the heart of Bristol’s Harbourside.

The scanning department at Hargreaves Lansdown is responsible for scanning the paper documents that come into the office. The team usually has 8 members, responsible for the scanning and indexing of documents.  The team liaises with all business areas including our administration and accounts teams.  The business is heavily dependent on the documents being scanned quickly and accurately.

Key Duties And Responsibilities:

  • Scanning and indexing of client related documentation according to priorities set by the Manager in agreement with business departments
  • Putting records into the retention system and forwarding to processing teams
  • Dealing with queries from business departments and assisting in the progression of work not yet processed onto the imaging system as and when required


Essential skills and experience:

  • A minimum of 5 GCSEs
  • Good written and numeracy skills
  • Excellent attention to detail
  • Good organisational skills
  • Ability to perform under pressure
  • Communication skills
  • Hardworking
  • Reliable, conscientious and trustworthy
  • Professional, presentable appearance
  • Proactive and positive
  • Team player
  • Sense of pride from doing a good job
  • Understanding of client confidentiality

Desirable skills and experience:

  • Previous experience of scanner and scanning software
  • An interest in financial services
  • Any relevant scanning or data entry experience
  • Any relevant scanning or data entry experience
  • Ability to prioritise workload and meet deadlines
  • Problem solving skills
  • Analytical skills
  • Ability to use initiative
  • Good communication skills
  • Willingness to learn and desire to develop professionally
  • Reasonable and respectful
  • Proven desire to succeed (via evidence of personal / recreational / sporting achievements
  • Desire to contribute to the company’s success and uphold its exceptional reputation  

Who we are looking for:

The ideal candidate should be able to demonstrate the skills below to meet our company values; 

Hargreaves Lansdown is an inclusive working environment and values diversity in its workforce. As part of your application we would be grateful if you could complete an equal opportunities section. The information will be used solely for diversity monitoring purposes and is not visible to the person reviewing your application form.

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