Branch Support Customer Adviser
The role is a 12 month fixed term contract working 15 hours a month, with the chance to work up to a further 20 hours a month to suit you. Could this be the role for you?
When it comes to helping Britain prosper, it all begins with the customer. That's where you come in. You'll be delivering great customer service at the counter or out in the banking hall. That might mean answering a question or dealing with a transaction, as well as finding out how we can give extra to our customers.
We'll help you develop an in-depth knowledge of our business and processes, and give you the opportunity to use your communication and people skills to deliver the high standards of service our customers expect. You will have previous experience of a customer service role where you have helped and advised customers, and be available to work across a number of branches in your local area and on Saturdays. Ideally you will have worked in finance or banking.
If you take pride in building great customer relationships and are committed to helping your team be one of the best, this could be just the start of your career with us.
Right from the outset, we'll give you excellent training and all the support you need. You must be available for a 3 week period of paid induction training to successfully carry out the role.
Our customers don't stop at the weekends and nor do we. To make sure we are there for our customers, we also need you to be able to work Saturdays.
Please note that the salary quoted is based on working a full-time 35 hour working week, the salary will be pro-rated against the part-time hours.